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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vernon u

June 9, 2026

5  out of  5
rating by Vernon u
"Great people and service"
We responded:
"Vernon, Thank you for the 5-stars! Good people are hard to keep and I’m happy to have a tenured team of people to help our customers! -Josh"
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Shy Deville

May 27, 2026

5  out of  5
rating by Shy Deville
"Great experience working with my insurance agent. They were helpful, easy to talk to, and got me a good rate fast. Made the whole process simple and stress-free. Definitely recommend!"
We responded:
"Shy, Our office is trained and we take pride in making insurance simple and stress-free! I’m glad you were able to get a good rate from my team. Thank you for the recommendation!!! -Josh"
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William Goodson

May 26, 2026

5  out of  5
rating by William Goodson
"I WAS TREATED LIKE A GREAT CUSTOMER TODAY. ALL MY QUESTIONS WERE ANSWERED WITH A SMILE."
We responded:
"Bill, Thanks for sharing your experience today! I appreciate your tenure with State Farm and especially my office! I’m proud to have earned your 5-STARS! -Josh"
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Tommy Barker

May 14, 2026

5  out of  5
rating by Tommy Barker
"Austin did a great job and had great communication throughout the whole process"
We responded:
"Thanks Tommy! I’m so glad you had a great experience with Austin! -Josh"
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Nohemi Reynoso

May 13, 2026

5  out of  5
rating by Nohemi Reynoso
"I had an excellent experience working with my State Farm representative Luis Pantoja. He went above and beyond to ensure everything was handled smoothly and efficiently. Communication was clear, timely, and thorough, and took the time to answer all of my questions. I truly appreciate the professionalism and dedication to providing outstanding service. Definitely recommend! (Luis needs a raise lol)"
We responded:
"Nohemi, I greatly appreciate your review of your experience with Luis! He is the one of our best team members when it comes to his communication, integrity and dedication to help our customers. I’ll see what I can do about that raise… -Joshua"
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Lisa Brown

May 6, 2026

5  out of  5
rating by Lisa Brown
"Quick and simple! Super nice, too!"
We responded:
"Lisa, Thank you for sharing your experience! -Josh"
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Blane Blackwell

April 29, 2026

5  out of  5
rating by Blane Blackwell
"My agent was very knowledgeable and explained everything exceptional and was very thorough and made sure I understood my policy and answered all my questions."
We responded:
"Blane, We’re glad to have helped with your new policies and appreciate the review! Thanks for allowing my team to improve your insurance experience! -Josh"
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Christ Simpson

April 15, 2026

5  out of  5
rating by Christ Simpson
"Our experience was great and professional. The quotes were broken down and everything is explained very throughly."
We responded:
"Christ, We appreciate the encouraging review! We enjoy helping people and love to speak insurance. -Josh"
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Tracey Hobbs

April 9, 2026

5  out of  5
rating by Tracey Hobbs
"Brittany did a wonderful job, was very professional, and best of all saved us ALOT of money on our insurance! She is a sweet and caring agent who desires to give the best service and rates!"
We responded:
"Tracey, Service is how we do business and having great team members like Brittany is who we meet our commitments every day! I’m excited to hear about the money you saved too! Thanks for taking time to share your experience. -Josh"
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Cassie Gunther

April 8, 2026

5  out of  5
rating by Cassie Gunther
"I had the pleasure of meeting with Brittany Pruitt yesterday to discuss my insurance coverage needs for auto, home, and even got a quote for life insurance. Brittany took her time answering all of my (many) questions and relied on her team to make sure I got each one of them answered adequately. Ultimately, Brittany was able to save me a couple hundred bucks while also getting me better coverage than that which I had been receiving with another company. It was so nice being able to ask all of my questions and having an agent be patient enough to take time plugging and playing different coverage options to make sure I got what I wanted at a price I was happy with. Thank you Brittany and team!"
We responded:
"Cassie, We love answering insurance-related questions to help save you money and keep things simple for you to make the right decision with your coverage. Thanks for the review of your experience with Britany! -Josh "
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Rachel Bennetch

April 8, 2026

5  out of  5
rating by Rachel Bennetch
"I am so thrilled to be saving a bunch of money with switching to State Farm!! I feel like I was just given a gift. Brittany was extremely helpful and made the switch super easy. Really no downside! I only wish I had switched sooner!"
We responded:
"Rachel, Switching should be easy and we are equally thrilled to hear that Brittany provided assistance! Welcome to our office! We appreciate your business. -Josh"
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Shay Foster

March 31, 2026

5  out of  5
rating by Shay Foster
"I had the privilege of speaking with Amber Russell and she was awesome! Great customer service, very polite, professional and made sure that my sister was taken care of for auto and renters insurance. The other young ladies that answered the phone the numerous times I called were great as well. I recommend this office to all looking for a great experience."
We responded:
"Amber is definitely one of the greats!!! We appreciate you sending your sister to get help with her and auto and renters insurance. Thanks for the 5-star review! -Josh"
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Derric Hicks

March 28, 2026

5  out of  5
rating by Derric Hicks
"Josh is the only agent I’ve had that actually sets up annual reviews to go over coverages and ensure your covered prior to each renewal. Great service!!!"
We responded:
"Thanks for the review! Coverage is in our name and we love helping people with their insurance! -Josh"
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Joseph Sayegh

January 29, 2026

5  out of  5
rating by Joseph Sayegh
"Very helpful, in dealing with difficult insurance companies that did not want you to cancel, insurance."
We responded:
"Joseph, We deal with insurance everyday, which is why it’s important that we help make it easier for customers like yourself. I appreciate you sharing the 5-Star rating on our business listing! -Josh"
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Jeani Miles

January 27, 2026

5  out of  5
rating by Jeani Miles
"Luke was helpful and was able to answer all questions. Thank you"
We responded:
"Jeani, It is our pleasure to assist in all things insurance! Thank you for sharing your experience with Luke! -Josh"
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Natalie Bartoo

January 19, 2026

5  out of  5
rating by Natalie Bartoo
"We have been extremely pleased with the service, time, and care Josh and his team have given us with State Farm. They have been professional, helpful, honest, and genuine. We cannot say enough about the level of service Josh and his team provided. We highly recommend!!!"
We responded:
"These are the things we strive to be known for everyday! Thank you for the recommendation and 5-star rating, Natalie! -Josh"
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Adam Bostic

December 16, 2025

5  out of  5
rating by Adam Bostic
"Great service today from Luke at State Farm!"
We responded:
"That’s what we like to hear Adam! Thank you for being a valued customer! -Josh"
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Jorge Centeno

December 13, 2025

5  out of  5
rating by Jorge Centeno
"Josh and his team are absolutely great. Luke went above and beyond to ensure all COIs needed (4 clients of our) we’re fulfilled, to have Josh personally call and assist with our policy was absolutely a show of business model professionally and personally. I will always recommend and be a proud client of Josh at State Farm."
We responded:
"Jorge, This means a lot to be recognized by a fellow business owner! Thanks so much for taking the time to recognize Luke and myself for getting you taken care of the Thibodeaux Way! - Josh"
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Vicki W

December 5, 2025

5  out of  5
rating by Vicki W
"Josh and his super friendly and caring staff are amazing! I inquired about insurance online the previous night, Luke reached out early morning and I had insurance by noon the same day. I’m paying half of what I was paying with another carrier and have the exact same coverage. Can’t thank them enough! Also, I’d be remiss if I didn’t mention Shay at the front desk, super nice lady. Highly recommend these guys!"
We responded:
" Vicki, I’m proud to hear our team was at your service quickly and saved you money on your insurance! Don’t hesitate to call back and ask for Luke or Shay for all your insurance needs. Thank you for the opportunity to improve your insurance experience! -Josh "
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T.C. W.

December 4, 2025

5  out of  5
rating by T.C. W.
"Like a good neighbor, State Farm is there👍🏾"
We responded:
"We do our best to live this out daily! Thanks for the rating! -Josh"
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J M

December 3, 2025

5  out of  5
rating by J M
"Had the best experience with Luis. It was my very first time getting insurance on my own and was pretty lost on what to do. But he helped me through the process and was very helpful in making me understand better."
We responded:
"J M, We understand insurance and do our best to help others have clarity on coverage choices and how it all helps to protect you. Thanks for relying on Luis to help you get started in your own insurance for the first time! -Josh"
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Donna Hernandez

November 17, 2025

5  out of  5
rating by Donna Hernandez
"So happy that Luis is so knowledgeable and can take care of all of my concerns. I really appreciate his professionalism and dedication to going the extra mile. Thanks Luis!!!!!"
We responded:
"Donna, Going the extra mile isn’t just how we drive, it’s how we help customers every day in our agency! I love hearing your kind words about your experience with Luis! Thanks, -Josh"
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diane morris

November 5, 2025

5  out of  5
rating by diane morris
"I really do appreciate the great customer service that Josh and his team give to their customers. They are very friendly, knowledgeable, and very helpful, which means a lot to me in this day and age. I really do appreciate.Sinahy and her very helpful assistance with resolving an issue. She was extremely kind and courteous, and really made me feel valued as a customer."
We responded:
"Being recognized for our great customer service means a lot to my team! Sinahy is one of the kindest people I get to be around everyday. You are definitely valued and important to us Diane! -Josh"
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Nikki Napper

November 3, 2025

5  out of  5
rating by Nikki Napper
"State Farm has been reliable and easy to work with. Their customer service team is always friendly, patient, and quick to resolve any issues. I really appreciate how transparent they are about coverage and pricing."
We responded:
"Nikki, we understand that ease of use and reliability are a requirement to keep customers like you coming back to us each year. It's so nice to see this appreciated and we thank you for your 5-star review! If you know others who would benefit from our transparency, please send them our way! Thank you so much! - Josh"
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Shelia Jones

October 24, 2025

5  out of  5
rating by Shelia Jones
"Thanks Luke and the crew in Josh Thibodraux's office for always making sure, that I am covered and protected. They are always on top of their game."
We responded:
"Sheila, we’re glad you took a moment to leave us some stars! We hope to always provide that 5-star experience! Thanks-Josh Thibodeaux State Farm"