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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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pm8324

March 18, 2025

4  out of  5
rating by pm8324
"Called State Farm and spoke with Amber. What a great experience that was! She answered all my questions and even made suggestions regarding my coverage. Thank you for all you do!"
We responded:
"Thank you for allowing Amber the opportunity to improve your insurance experience! We appreciate the review! -Josh"
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Lawrence Mccullough

March 14, 2025

5  out of  5
rating by Lawrence Mccullough
"Agent was well informed, polite, knowledgeable and professional!"
We responded:
"Lawrence, Our team strives to stay up to date with all things insurance. Thanks for the review! -Josh"
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Terrie Ashcraft

March 11, 2025

5  out of  5
rating by Terrie Ashcraft
"I've been with Josh Thibodeaux since 2021 for my auto and home, and I couldn't be happier with their service. They have consistently provided excellent customer service and explained complex policies clearly. What I appreciate most is their responsiveness, attention to detail, and proactive approach. For example, my renewal date is approaching and Josh reached out to discuss ways to lower my premiums and other options that I wasn’t aware of that I might consider adding to my policy. I highly recommend Josh Thibodeaux to anyone looking for reliable and trustworthy insurance."
We responded:
"Thank you for your auto and home insurance business. This is exactly what we want to be known for and it’s great to see this expressed by our reviews! -Josh"
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Kerrie Barree

March 10, 2025

5  out of  5
rating by Kerrie Barree
"Amber is my agent & she is THE ABSOLUTE BEST!! Each time I call, she is professional & works to ensure that I fully understand our topic. I appreciate her always being available."
We responded:
"Kerrie, Amber loves to be detailed in everything she does and I’m excited to see her efforts get noticed! -Josh"
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julio

February 25, 2025

5  out of  5
rating by julio
"Amber was very professional, outstanding customer service, highly recommended."
We responded:
"Thanks Julio for the kind words about Amber! -Josh"
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Redin Transport

February 7, 2025

5  out of  5
rating by Redin Transport
"Best experience we have ever had! It took us years to find someone who would made sure we received the best deal and actually care for their customers. Cheers to many more amazing years!"
We responded:
"This just made my day! We are in this business to help others and improve everyone’s insurance experience when we can. Thank you for the opportunity and your kind words! -Josh"
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Michael Best

December 4, 2024

5  out of  5
rating by Michael Best
"Went in to get insurance and got it done quickly. Everyone was polite from the time I walked in till the time I left. You don't find that anymore these days at businesses."
We responded:
"Those kind words mean so much to us, Michael! Our office takes pride in helping Good Neighbors like yourself get a policy that works for you. It was great to meet you in our office! We thank you! - The Coverage Crew"
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Marcus Jenkins

November 20, 2024

5  out of  5
rating by Marcus Jenkins
"Just honest and straight forward.......no games!! Thanks Josh and Louis once again!"
We responded:
"Thanks Marcus your trust and support! I am happy to hear you appreciated my genuine open and honest communication! - Josh"
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Natalie A. Carter

November 13, 2024

5  out of  5
rating by Natalie A. Carter
"I’ve been a customer for a long time. Amber Russell is that girl! So so kind, very knowledgeable and saved me money on my auto insurance while adding another incentive of life insurance! Thank you for your customer service, care and consistency. If you tell her to call at a certain time she will do just that, remember your birthday, ask about it and all! Keep being great !"
We responded:
"Natalie, We appreciate your business as a long time customer! Amber excels at finding ways to save money through bundling additional benefits like Life Insurance to get the most out of State Farm! Thank you for showing your support by leaving Amber a review! -Josh"
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LAKRECIA DIBBLES

November 7, 2024

5  out of  5
rating by LAKRECIA DIBBLES
"Annye was great! She got my insurance down to a reasonable rate simple and quick!"
We responded:
"Lakrecia, We’re Excited to hear about your experience with Annye! Thanks for the shout out! -Josh"
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Christin Gonzalez

October 28, 2024

5  out of  5
rating by Christin Gonzalez
"I switched and saved by signing up with State Farm. Amber was very helpful and polite. She explained everything thoroughly and answered any questions I had to the best of her knowledge."
We responded:
"Thanks for switching to our local State Farm office! Amber is always learning to get the right answer for our customers! -Josh"
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Amber Russell

October 25, 2024

5  out of  5
rating by Amber Russell
"Made the switch to save. The office staff is great and helpful. 🙏"
We responded:
"Thanks for the review, Amber! -Josh"
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Jeffrey Caldwell

October 25, 2024

5  out of  5
rating by Jeffrey Caldwell
"Annye provided great service in our auto and life insurance needs!"
We responded:
"Jeffrey, Thank you for the review! As your needs change, always count on our team for your auto and life insurance needs! -Josh"
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Bryan Heydon

October 15, 2024

5  out of  5
rating by Bryan Heydon
"Everything is going well no issues on my end im having a really great living experience"
We responded:
"Bryan, That’s great to hear! Be sure to save our number and download the State Farm Mobile App if you need to access your policies 24/7. Thanks, Josh"
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Emmanuel Salas

October 1, 2024

5  out of  5
rating by Emmanuel Salas
"Luis Pantoja Was great. He explained everything clearly and made my switch easy. Thanks"
We responded:
"Emmanuel, I’m excited to hear about your experience with Luis! We are happy to help others whom you would like to send our way for an insurance experience similar to yours. -Josh"
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Mariee Gonzalez

September 19, 2024

5  out of  5
rating by Mariee Gonzalez
"Absolutely loved working with Luis! He was very informative and made process quick and easy."
We responded:
"Mariee, we are excited to have you with us! You can always expect things to be as quick and easy as possible when allowing our team to serve you. -Josh"
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JC Smith

September 13, 2024

5  out of  5
rating by JC Smith
"True good neighbor team, reliable and responsive service through the years."
We responded:
"JC, We appreciate your loyalty and would like to thank you for sharing your experience with our Good Neighbor team! -Josh"
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Steve Kneller

September 13, 2024

5  out of  5
rating by Steve Kneller
"I had an outstanding experience working with Luke Smolka at Thibodeaux Group for my home, auto, life, and commercial insurance needs. From start to finish, Luke was incredibly professional, knowledgeable, and attentive. He took the time to understand my needs and provided tailored recommendations that made the process seamless and stress-free. His expertise across all types of insurance—home, auto, life, and commercial—really set him apart. I highly recommend Luke and Thibodeaux Group for anyone looking for top-notch insurance services!"
We responded:
"Steve, Luke takes pride in his work and has a passion to help others plan for the future! Let us know if we can provide additional service with your home, auto, life and commercial insurance as needs arise. Thank you for the opportunity to improve your insurance experience! -Josh "
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Troy Johnson

August 30, 2024

5  out of  5
rating by Troy Johnson
"The cheapest by far and the agents there are so helpful and friendly"
We responded:
"Troy, We’re glad you were able to get the best deal possible with our office! My team finds being helpful and friendly the best way to do business and I appreciate you taking the time to share your experience! -Josh"
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juan munoz

August 23, 2024

5  out of  5
rating by juan munoz
"My experience here has been great. Sinahy has been a great help with making sure my coverage are fit to my needs. I highly recommend to anyone looking for the proper professional help for auto, home, and life insurance."
We responded:
"Juan, Thanks so much for trusting my team with your coverage! Sinahy is a great part of our team and has become an expert in helping customers! -Josh"
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Catching fire 1207

August 22, 2024

5  out of  5
rating by Catching fire 1207
"Great service ! Luis really helped me out and took his time explaining every insurance policy to me, as well as giving me advice on which one is the best. Will always come back to him for help and any updates."
We responded:
"Thanks for the review, Luis is one of our best educators when it comes to insurance options! -Josh"
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Alexis cerezo

August 22, 2024

5  out of  5
rating by Alexis cerezo
"Luis Pantoja is a great agent and has provided nothing but great customer service. He goes above and beyond to get you the right price at your convenience. Would highly recommend!!!"
We responded:
"Alexis, Thanks for the recommendation! Luis will always do what’s best for our customers and it’s great that you took the time to share your experience! -Josh"
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David Garcia

August 22, 2024

5  out of  5
rating by David Garcia
"Very helpful and kind. Easy to work with and explains everything well."
We responded:
"David, We strive to make insurance easy for people because we know it can get complicated. We appreciate your business and the opportunity to improve your insurance experience! -Josh"
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William Holliman

August 21, 2024

5  out of  5
rating by William Holliman
"I can't say enough good things about the Thibodeaux group. I was connected through a friend about a year ago, and I was put in contact with Luis. He is by far the best agent that I have ever worked with - so much so that I have moved every single policy in my name to State Farm (which comes with a pretty nice discount I might add). If anyone seeing this needs a push in the right direction, go with the Thibodeaux group. Ask for Luis - trust me."
We responded:
"William, This is high praise and we are honored to earn it!!! Luis is great to our customers and we thank you for sharing your experience with others! -Josh"
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albino estrada jr

July 6, 2024

5  out of  5
rating by albino estrada jr
"Awesome customer service by the Agent Joshua and the Stuff (Annye). 🙌 Excelente servicio al cliente por parte del agente Joshua y el personal (Annye). 🙌"
We responded:
"¡Gracias por tu amable comentario! Nos alegra saber que disfrutaste de nuestro excelente servicio al cliente, especialmente por parte de Joshua y nuestro equipo. Nos esforzamos por brindar una experiencia excepcional a nuestros clientes. ¡Esperamos verte nuevamente pronto! -Josh"