State Farm® Insurance Agent Josh Thibodeaux
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mariee Gonzalez
September 19, 2024
5
out of
5
rating by Mariee Gonzalez
"Absolutely loved working with Luis! He was very informative and made process quick and easy."
We responded:
"Mariee, we are excited to have you with us! You can always expect things to be as quick and easy as possible when allowing our team to serve you. -Josh"
JC Smith
September 13, 2024
5
out of
5
rating by JC Smith
"True good neighbor team, reliable and responsive service through the years."
We responded:
"JC, We appreciate your loyalty and would like to thank you for sharing your experience with our Good Neighbor team! -Josh"
Steve Kneller
September 13, 2024
5
out of
5
rating by Steve Kneller
"I had an outstanding experience working with Luke Smolka at Thibodeaux Group for my home, auto, life, and commercial insurance needs. From start to finish, Luke was incredibly professional, knowledgeable, and attentive. He took the time to understand my needs and provided tailored recommendations that made the process seamless and stress-free. His expertise across all types of insurance—home, auto, life, and commercial—really set him apart. I highly recommend Luke and Thibodeaux Group for anyone looking for top-notch insurance services!"
We responded:
"Steve, Luke takes pride in his work and has a passion to help others plan for the future! Let us know if we can provide additional service with your home, auto, life and commercial insurance as needs arise. Thank you for the opportunity to improve your insurance experience! -Josh "
Troy Johnson
August 30, 2024
5
out of
5
rating by Troy Johnson
"The cheapest by far and the agents there are so helpful and friendly"
We responded:
"Troy, We’re glad you were able to get the best deal possible with our office! My team finds being helpful and friendly the best way to do business and I appreciate you taking the time to share your experience! -Josh"
juan munoz
August 23, 2024
5
out of
5
rating by juan munoz
"My experience here has been great. Sinahy has been a great help with making sure my coverage are fit to my needs. I highly recommend to anyone looking for the proper professional help for auto, home, and life insurance."
We responded:
"Juan, Thanks so much for trusting my team with your coverage! Sinahy is a great part of our team and has become an expert in helping customers! -Josh"
Catching fire 1207
August 22, 2024
5
out of
5
rating by Catching fire 1207
"Great service ! Luis really helped me out and took his time explaining every insurance policy to me, as well as giving me advice on which one is the best. Will always come back to him for help and any updates."
We responded:
"Thanks for the review, Luis is one of our best educators when it comes to insurance options! -Josh"
Alexis cerezo
August 22, 2024
5
out of
5
rating by Alexis cerezo
"Luis Pantoja is a great agent and has provided nothing but great customer service. He goes above and beyond to get you the right price at your convenience. Would highly recommend!!!"
We responded:
"Alexis, Thanks for the recommendation! Luis will always do what’s best for our customers and it’s great that you took the time to share your experience! -Josh"
David Garcia
August 22, 2024
5
out of
5
rating by David Garcia
"Very helpful and kind. Easy to work with and explains everything well."
We responded:
"David, We strive to make insurance easy for people because we know it can get complicated. We appreciate your business and the opportunity to improve your insurance experience! -Josh"
William Holliman
August 21, 2024
5
out of
5
rating by William Holliman
"I can't say enough good things about the Thibodeaux group. I was connected through a friend about a year ago, and I was put in contact with Luis. He is by far the best agent that I have ever worked with - so much so that I have moved every single policy in my name to State Farm (which comes with a pretty nice discount I might add). If anyone seeing this needs a push in the right direction, go with the Thibodeaux group. Ask for Luis - trust me."
We responded:
"William, This is high praise and we are honored to earn it!!! Luis is great to our customers and we thank you for sharing your experience with others! -Josh"
albino estrada jr
July 6, 2024
5
out of
5
rating by albino estrada jr
"Awesome customer service by the Agent Joshua and the Stuff (Annye). 🙌 Excelente servicio al cliente por parte del agente Joshua y el personal (Annye). 🙌"
We responded:
"¡Gracias por tu amable comentario! Nos alegra saber que disfrutaste de nuestro excelente servicio al cliente, especialmente por parte de Joshua y nuestro equipo. Nos esforzamos por brindar una experiencia excepcional a nuestros clientes. ¡Esperamos verte nuevamente pronto! -Josh"
Ashley Reed
June 20, 2024
5
out of
5
rating by Ashley Reed
"The BEST insurance ever. Very reliable and affordable. Josh is such an amazing agent, I’m grateful! When in need, he personally came to my house to assist me and did a great job! He was very empathetic and helpful! I appreciate him so much . Thanks again Josh"
We responded:
"Ashley, You’re sweet to say that about our office! We appreciate your business and hope to always be your #1 choice! -Josh"
EVO_GUY_13x
June 18, 2024
5
out of
5
rating by EVO_GUY_13x
"Great service and team. Was very attentive of my needs. Had payment date changed in a fly."
We responded:
"EVO_GUY_13x, We work to always provide great service to our customers as their insurance team! Thanks for recognizing my team today with a 5-star review! -Josh"
N. J.
May 7, 2024
5
out of
5
rating by N. J.
"Extraordinary customer service, great work Annye! It's the way you deal with folks sometimes, it makes a world of difference! Very attentive, informative and pleasant. I recommend State Farm for comfort and reliability, you can spend money anywhere so why not here?"
We responded:
"N.J.! It’s so great that you took a moment to review our team! Annye is such a value to our customers and we let her know you were pleased with your experience! -Josh"
Rani Nashawati
April 30, 2024
5
out of
5
rating by Rani Nashawati
"Great customer service"
We responded:
"Rani, We really appreciate the 5⭐️ Review! Thank you! -Josh"
Chantell Cortez
April 26, 2024
5
out of
5
rating by Chantell Cortez
"Fast quotes with great attention to details ! Jenn was awsome !"
We responded:
"Chantell, We thank you for the review and appreciation for the service we provide! -Josh"
Scott Harris
April 3, 2024
5
out of
5
rating by Scott Harris
"Luis was amazing at helping me move all of my properties and accounts and provided personalized, hand held service as we went through underwriting for approvals. I appreciate the amazing service that seems to be so rare these days. Thank you Luis!"
We responded:
"Scott, It’s great to see such a detailed review of the service you received from Luis! Thank you for the opportunity to improve your insurance experience! - Josh"
Annye Cantu
February 26, 2024
5
out of
5
rating by Annye Cantu
"Like a good Neighbor Joshua is there! Best agent around! I trusted State Farm to insure my Auto, Renters and my life insurance. Make the switch and bundle!"
We responded:
"I enjoy getting to help people with more than insurance when they need it. I’m glad I’ve earned the title of “Best Agent Around” from you for the service we provide! Thanks, -Josh"
Danielle Byrd
February 23, 2024
5
out of
5
rating by Danielle Byrd
"Very helpful staff. Provide prompt responses to requests, as well as, great insurance advice."
We responded:
"Danielle, My staff has lots of experience and we do our best to keep them around long-term. I’m happy to hear they have provided you with a great experience so far! Thank you, -Josh"
Jana Brecheen
January 19, 2024
5
out of
5
rating by Jana Brecheen
"I recently requested quotes for both Auto and Home Insurance with the Josh Thibodeaux State Farm Agency. I had the pleasure of speaking to and working with Luis Pantoja. We had our previous insurance with another carrier for more than 18 years, and I spoke with and learned more from Luis than I ever did with my previous agent. Thank you Luis for your patience and help during the process of obtaining quotes."
We responded:
"Jana, It is truly our pleasure to provide help with your auto and home insurance coverage! Our team is trained to educate on insurance options that get left out of the conversation all too often. We look forward to the next 18 years serving you well! Thank you for the opportunity. -Josh"
Katie De La Cruz
January 3, 2024
5
out of
5
rating by Katie De La Cruz
"Y’all I just wanna say the agent that has been helping me out is *chefs kiss* the best! He is very helpful and stays on top of my insurance needs and requests. His name is Luis and if y’all looking for someone who is helpful, informative, and kind get with him. This by far was the best insurance agent I have dealt with in a long time."
We responded:
"Katie, I have to say thanks for this glowing review of Luis! He is a great part of our team and we strive to provide the best experience possible! Thanks, Josh"
Darla Gatica
January 3, 2024
5
out of
5
rating by Darla Gatica
"Luis was very knowledgeable and helped me understand the different options for my life insurance. Would recommend talking with him."
We responded:
"Darla, We are always happy to help you with your life insurance! Our team stays up to date on training so we can always be ready to assist! Thanks, Josh"
Irvin Ortega
January 3, 2024
5
out of
5
rating by Irvin Ortega
"My representative, Luis Pantoja, was very helpful in deciding what the best plan is for my situation!"
We responded:
"Irvin, We are grateful for the review! We are always here to help as your needs change. Thanks, Josh"
Asia & Laneric Garth
December 7, 2023
4
out of
5
rating by Asia & Laneric Garth
"Service was great. But I was not informed on one of the discounts and what I would be required to do to keep that discount. I was not happy about that, now I am paying something different from what I was initially quoted."
We responded:
"Asia & Laneric, I’m thankful you took the time to express your concerns. Our goal is to provide excellent customer service to each client every day. If there’s additional questions about the coverage or discounts on your policy, please message me online at www.thecoveragecrew.com. -Josh"
Marcus Jenkins
December 2, 2023
5
out of
5
rating by Marcus Jenkins
"Just honest and straight forward.......no games!! Thanks Josh and Louis"
We responded:
"Thanks Marcus your trust and support! I am happy to hear you appreciated my genuine open and honest communication! - Josh"
Nancy Hutsell
December 1, 2023
5
out of
5
rating by Nancy Hutsell
"Josh was amazing! He let me know everything I needed and what I was getting!!! Thank you so much!!!"
We responded:
"Nancy, I appreciate the 5-star review! I take pride in helping my customers understand their coverage and thank you for giving me a chance to help! - Josh"